Igikorwa
1. Kuri buri mushinga tuzagira itsinda rya tekiniki ryo gushyigikira umukoresha wawe gusubiza ibibazo bye umwanya uwariwo wose.
2. Turatanga kandi imfashanyigisho yumukoresha kugirango twigishe umukoresha wawe kuyikoresha.
Kubungabunga
1. Ikibazo cya software: Inkunga ya tekinike yo kubungabunga.
2. Ikibazo cyibyuma: Kohereza inyuma kugirango dusane.
Garanti yimyaka 2
1.Niba ibicuruzwa bifite inenge bitewe nubukorikori bwakozwe nababikora mugihe cya garanti, amafaranga yose yoherezwa mubushinwa no kuva mubushinwa, ikiguzi cyo kubungabunga hamwe nigiciro cyibice bisimburwa (nibikenewe) bizishyurwa na IWAVE.
2. Niba ibicuruzwa bifite inenge cyangwa ibyangiritse bituruka kumikorere idakwiye, gukoresha nabi cyangwa impanuka, amafaranga yo kohereza mubushinwa no kuva mubushinwa hamwe nigiciro cyibice bisimburwa (nibikenewe) azishyurwa numuguzi.IWAVE izishyura amafaranga yo kuyitaho.
Serivisi irenze igihe cya garanti
Niba ibicuruzwa bifite ibibazo birenze igihe cya garanti, ikiguzi cyo kubungabunga kizaba ari ubuntu.Igiciro cyo kohereza nigiciro cyibice bisimburwa (nibikenewe) bizishyurwa nabaguzi.
Nyamuneka uduhamagarire ibibazo cyangwa ubufasha.Turashobora kutugeraho kuri + 86-13590103309, kuva kuwa mbere kugeza ku cyumweru.